Accessibility
You may have varying needs or a disability which affect how you can access our services. The following outlines how we make our services as accessible and our plans for further improvements.
Using our Online Service
We are currently working towards ensuring that our online services comply with the accessibility check points established in the World Wide Web Consortium's (W3C) Web Accessibility initiative (WAI).
In the meantime, if you discover a part of our web site that has been difficult to use, please let us know by sending us feedback.
Contacting us by Telephone
We also provide full access to our services by phone. You can call us to place your orders, make payments to and from your Selftrade accounts, check your balance or discuss any aspects of our service.
TypeTalk: You can use the RNID TypeTalk service to call us by dialling 18001 before 0845 6776 778. The call with the TypeTalk operator will be recorded by our systems so there will be an accurate record of the conversation.
Our Literature
We can send product literature to you in Braille, Large font or Audio. To make sure that we send you the correct information we'll need your name, address, which product you're interested in and the format you'd like. You can call us on 0845 0700 720 or write to us via the contact form to request this information.
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Selftrade is a trading name and SelftradeŽ a registered trademark of Talos Securities Limited, which is authorised and regulated by the Financial Services Authority (FSA Register number 208271) and is a member of the London Stock Exchange and PLUS Markets. Talos Securities Ltd is incorporated in England and Wales (Registration No. 4196325, Registered Address: Boatman's House, 2 Selsdon Way, London E14 9LA).
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