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There are risks associated with all types of investments available through Selftrade. Please follow the link below for further information on our services and the risks that you need to be aware of.

Read about the risks associated with investing (this forms part of our Terms and Conditions) >

Please follow the link below for information and disclaimers regarding the provision of and your use of the Website.

Important points about using our website and services (this forms part of our Terms and Conditions) >

At Selftrade, we aim to always treat customers fairly. This means that we will take into account the impact of our procedures and practices on our customers, ensure our services are clearly explained and properly executed and that changes are communicated in a timely manner. You can expect us to be straightforward, transparent, and conscious of your needs as a customer. By choosing Selftrade, you will have online and telephone access to a range of investment products and services. We will give you clear, accurate and timely information about your investments. If you have a complaint, we will handle it as soon as possible, as set out in our Complaints Procedure. We encourage you to contact us with comments about our service and suggestions as to how we might improve it.

Our Order Execution Policy applies to all dealing instructions. When giving us instructions to deal on your behalf, you will be deemed to have provided your consent for your orders to be carried out in accordance with the policy.

Read our Order Execution policy (this policy does not form part of our Terms and Conditions) >

Selftrade Terms of Business

When opening an account or using any of our services, you will be asked to accept our Terms and Conditions.

Our Terms and Conditions changed on 14 November 2011 ('the Effective Date').

Please click on the link below to access the Terms and Conditions from 14 November 2011.

Terms and Conditions from 14/11/2011 >

For customers who opened accounts with Selftrade before 14 November 2011 (‘the Effective Date’), the new Terms and Conditions will apply on 15 December 2011 after the notice period of 30 days from ‘the Effective Date’.

Until then, the Terms and Conditions from 01/07/2009 will apply. Please click on the link below to access the Terms and Conditions from 1 July 2009.

Clarification of Clause 3 (c) of the Privacy Policy: in response to customer queries, this clause has been revised to make it clear that data will only be passed to the respective third party service provider where the customer has requested that service.

Terms and Conditions from 01/07/2009 >

Please see the Summary of changes to Terms and Conditions which highlights the key changes made to the Terms and Conditions.

As well as updating our Terms, we have changed the way in which money held in your accounts will be treated.

For new customer accounts opened from the Effective Date, money in your account will be held by Selftrade as banker, as Deposit money, and not as trustee under the FSA Client Money rules.

Existing customers will be asked to choose whether to retain Client Money status for existing accounts, or to move this to Deposit status.

Further information about this change.

Selftrade has become a bank with deposit taking permissions granted by the Financial Services Authority (FSA).

For those customers opening an account for the first time with Selftrade on or after 14 November 2011, cash balances will be held as a Deposit with Selftrade (exceptions apply).

Customers who held accounts before 14 November 2011 have the option to hold cash balances as Client Money or as a Deposit with Selftrade.

We cannot advise you on which choice to make, however we can explain the key differences between Client Money and Deposit.

Find out more >

If you would like to use our Watchlist service, you will be asked to accept the following terms and conditions. For our customers these form part of the Terms and Conditions.

Watchlist terms and conditions

When applying for the Identity Monitor service you will also be asked to accept the Garlik Identity Monitor, Terms and Conditions > (These are the terms and conditions of Garlik Limited and not of Selftrade.)

The "Selftrade CFD and Spreadbetting Service" is provided by City Index Limited and not by Selftrade. Any resulting contract will be between you and City Index Limited (not Selftrade). For further information please see the Website at www.selftrade.co.uk/services/personal-dealing/cfds-spreadbetting.php.

The purpose of this section is to highlight certain aspects, which are unique to Internet stockbroking. Please follow the link below for further information.

Points to be aware of regarding Internet Trading (these form part of our Terms and Conditions) >

The security of your personal information is important to us. The link below provides you with information on the standards that we apply to protect your information. We have also included other useful information, including tips for online and offline security (these tips do not form part of our Terms and Conditions)

Read our Privacy Policy (this forms part of our Terms and Conditions) >

Your money is held by us in accordance with the rules of the Financial Services Authority (FSA) either as a deposit in our capacity as a bank or as "Client Money".

Selftrade CFD and Spread Betting service accounts are maintained by City Index Limited and cash balances are held in accordance with the FSAÕs client money rules and deposited with banks selected by City Index.

Compensation limit for deposits and investments

For information on the compensation limit under the Financial Services Compensation Scheme for deposits (such as cash) and investments (such as shares) please see:

Security of client money and Investments >

We aim to provide you with a high quality, efficient and effective service at all times. If this has not been achieved, it is important that you let us know. Most issues can be resolved quickly and speedily by our teams. Here, we explain how we handle complaints and the options available to you.

How we handle complaints >

We aim to ensure that our interests are aligned to yours and to identify and manage conflicts of interests which may arise. Our Conflicts of Interest Policy sets out how we do this.

Summary of our Conflicts of Interest Policy >

Selftrade obtains information displayed on this site from third party sources. This information includes company profiles, market summaries, news, views and events. There are conditions attached to the release and use of some of this information. Further details are provided by clicking on the link below.

Conditions relating to information provided third party sources >

Where Selftrade provides hypertext links to third party web sites or contacts, Selftrade does so for information only and such links do not constitute an endorsement or recommendation by Selftrade of any products or services in such sites. Using these hypertext links mean that you may be leaving the Selftrade site. You use such links entirely at your own risk and Selftrade accepts no responsibility or liability for and gives no warranties, guarantees or representations in respect of the content or use of such web sites or for the information contained on such sites.