this is the Selftrade logo

There are risks associated with all types of investments available through Selftrade. Please follow the link below for further information on our services and the risks that you need to be aware of.

Read about the risks associated with investing >

Please follow the link below for information and disclaimers regarding the provision of and your use of our website.

Important points about using our website and services >

At Selftrade, we aim to always treat customers fairly. This means that we will take into account the impact of our procedures and practices on our customers, ensure our services are clearly explained and properly executed and that changes are communicated in a timely manner. You can expect us to be straightforward, transparent, and conscious of your needs as a customer. By choosing Selftrade, you will have online and telephone access to a range of investment products and services. We will give you clear, accurate and timely information about your investments. If you have a complaint, we will handle it as soon as possible, as set out in our Complaints Procedure. We encourage you to contact us with comments about our service and suggestions as to how we might improve it. Terms of Business

When opening an account or using any of our services, you will be asked to accept our General Terms and Conditions and our Supplementary Terms and Conditions (depending on your account type). Please click on the link below to access the Terms and Conditions.

Terms of Business from 1 July 2009 >

Separate, additional, Terms apply to Selftrade customers who wish to apply for or have applied for a Selftrade Identity Monitor account.

Identity Monitor, Terms and Conditions >

When applying for an Identity Monitor account you will be asked to accept the Garlik Terms & Conditions as well.

When using the Watchlist, you will be asked to accept our terms of use.

Watchlist Terms >

Your money is held securely by us in accordance with the rules of the Financial Services Authority (FSA). It is held in accounts segregated (i.e. identified separately) from Selftrade's own money, and on a statutory trust with authorised banks as may be selected by Selftrade from time to time.

Compensation limit for deposits and investments

The compensation limit under the Financial Services Compensation Scheme for deposits (such as cash) is £50,000.  The limit is £48,000 for investments (such as shares), increasing to £50,000 from 1 January, 2010.

Security of client money and Investments >

The purpose of this section is to highlight certain aspects which are unique to Internet stockbroking. Please follow the link below for further information.

Points to be aware of regarding Internet Trading >

The security of your personal information is important to us. The link below provides you with information on the standards that we apply to protect your information. We have also included other useful information, including tips for online and offline security.

Read our Privacy Policy >

We aim to provide you with a high quality, efficient and effective service at all times. If this has not been achieved, it is important that you let us know. Most issues can be resolved quickly and speedily by our teams. Here, we explain how we handle complaints and the options available to you.

How we handle complaints >

Our Order Execution Policy applies to all dealing instructions. When giving us instructions to deal on your behalf, you will be deemed to have provided your consent for your orders to be carried out in accordance with the policy.

Read our Order Execution policy >

We aim to ensure that our interests are aligned to yours. Our Conflicts of Interest Policy sets out how we do this.

Read our Conflicts of Interest Policy >

Selftrade obtains information on this site from third party sources. This information includes company profiles, market summaries, news, views and events. There are conditions attached to the release of some of this information. Further details are provided by clicking on the link below.

Conditions relating to information provided third party sources >

Where Selftrade provides hypertext links to third party web sites or contacts, Selftrade does so for information only and such links do not constitute an endorsement or recommendation by Selftrade of any products or services in such sites. Using these hypertext links mean that you may be leaving the Selftrade site. You use such links entirely at your own risk and Selftrade accepts no responsibility or liability for and gives no warranties, guarantees or representations in respect of the content or use of such web sites or for the information contained on such sites.